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Title: Bank of America Faces Lawsuit Over Alleged Unpaid Time for Windows
Bootup, Logins, and Security Token Requests

Link: https://tech.slashdot.org/story/25/11/08/0836...

A former Business Analyst reportedly filed a class action lawsuit claiming
that for years, hundreds of remote employees at Bank of America first had to
boot up complex computer systems before their paid work began, reports Human
Resources Director magazine: Tava Martin, who worked both remotely and at the
company's Jacksonville facility, says the financial institution required her
and fellow hourly workers to log into multiple security systems, download
spreadsheets, and connect to virtual private networks - all before the clock
started ticking on their workday. The process wasn't quick. According to the
filing in the United States District Court for the Western District of North
Carolina, employees needed 15 to 30 minutes each morning just to get their
systems running. When technical problems occurred, it took even longer...
Workers turned on their computers, waited for Windows to load, grabbed their
cell phones to request a security token for the company's VPN, waited for
that token to arrive, logged into the network, opened required web
applications with separate passwords, and downloaded the Excel files they
needed for the day. Only then could they start taking calls from business
customers about regulatory reporting requirements... The unpaid work didn't
stop at startup. During unpaid lunch breaks, many systems would automatically
disconnect or otherwise lose connection, forcing employees to repeat portions
of the login process - approximately three to five minutes of uncompensated
time on most days, sometimes longer when a complete reboot was required.
After shifts ended, workers had to log out of all programs and shut down
their computers securely, adding another two to three minutes. Thanks to
Slashdot reader Joe_Dragon for sharing the article.

Read more of this story at Slashdot.

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